暨南大学2017级新生入网及信息服务指南
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JNU Ethernet Student User Manual

1.Connecting cable in dormitories

2.How to Use Ruijie Authentication App for Win8/10 Win7 Win XP)

3.Troubleshooting

Troubleshooting for Win 8/10

Troubleshooting for Win 7

Troubleshooting for Windows XP

4.Manual for Mac OS

Troubleshooting for Mac OS

 

1.Connecting cable in dormitories:  back to top

1) The user should have an Internet cable to link computer to cable module on the dormitory wall. Connecting cable to your computer.

2) Click Internet account online application on mynet.jnu.edu.cn. Submit the application online. For more information about this, please visit https://mynet.jnu.edu.cn/cms/article/detail.do?id=51 and follow its guidance.

3) Download the Authentication App from mynet.jnu.edu.cn and install it on your computer.

 

2.How to Use Ruijie Authentication App(for Win8 Win7 Win XP) :  back to top

1) Double click the desktop icon of the Authentication App.

2) Enter user name and password,check "save the password” and "automatic certification" option box, and click the " authenticate” button.

3) After authentication,the following dialog box would appear.

4) Warm reminder: to run the Ruijie Authentication App automatically, please click "Set" button in the login page, check the "system runs automatically after landing" box then click "OK" .

 

3.Troubleshooting

 

Trouble Shooting for Win 8  back to top

1) If you cannot access to the Internet, right click on “Open Network and Sharing Center”.

2) Click the "change adapter settings".

3) Double-click "Ethernet" in "Network Connections".

4) Click "Properties" in the "Ethernet Status" dialog box.

5) Click" "Internet protocol (TCP/IPv4)" in the "Ethernet Properties” dialog box, and then click "Properties" button.

6) Select "obt